Ever since 2012, Hardman Design has found importance in the little things. Our designs are grand, but it is the minor details that we think really make our products and services shine. Whether that’s our dedication to customer service, the customisation of our products or the care we take in designing and building our furniture, we’re continuously working to bring you, our customer, the best level of service for the money you’re paying for our designs. Until you’re happy, we won’t stop.
We love to hear from customers, and we’re always striving for feedback on the entirety of our process. And after 8 years of hard work, we think we’ve honed our customer journey pretty nicely. But for some of the reasons to choose Hardman Design, cast your eyes over the points below.
Customisation is at our Core
When we say that customisation is at our core, we really mean it. We have a number of designs on our webstore, but these are just visual aids. Because we build and design our furniture from scratch, the most interchangeable elements of your choices will usually be the sizes and the types of wood. But this isn’t all we offer, our customisation process includes switching up between designs. Do you like the look of a set of legs on one table, but the top of another? Then tell us! We can create a design that works for you. It’s your property that our furniture is going to be in, after all. The best way to create happy fans and customers is to give them exactly what they want: custom-made furniture that they’re entirely happy with.
A Company with the Personal Touch
We’re in the market of designing unique, handmade furniture, but we also want to give a special, personal touch to the whole process. The customer journey should be as comfortable and personalized as the journey we go through to design the pieces you buy from us. If you’re spending your hard-earned money with us, we want you to feel like every moment you deal with us is as easy, educating and enjoyable as it can possibly be. Giving a personal touch is an important part of what we do.
A Range of Smart Designs
Have you taken a look at our range of designs? We’ve got designs for the whole house and beyond. Maybe you’re looking for a change of scenery in your living room - we’ve got a range of seating, tables and more. Looking at investing in your dining area? We can help you there too. Our designs have also been used in offices and workplaces to brighten up otherwise normal spaces. And the fact of the matter is, most of our items are flexible and can be used in any area of your property. We make sleek, unique furniture to your exact specific spec. If you can think it, you can have it.
We Update You Every Step of the Way
One of our favourite parts of the process and something our customers are really receptive to is the fact that we update you on each level of the process and progress made on your purchase. Before we choose the wood for your table-top, we send you pictures of the exact piece to make sure that you’re 100% happy. After this, we send you images of each stage of production. Doing this means that you get exactly what you want, with no surprises at the end of the line. The money you pay goes on the product you want. No ifs, no buts, no maybes. The process starts from our very first communication, and we want to make you feel comfortable every step of the way.